Casino / Mobile
These Terms & Conditions set out the rules that apply when you open an account with ex660 and use any part of the platform — the game lobby, your wallet, or the sportsbook. Access to ex660 and use of its services depends on your local law and the eligible regions we serve; please read these terms before you start.
By creating an account on ex660 and proceeding past the registration screen, you confirm that you have read these Terms & Conditions and accept them in full. These terms apply to every interaction with the platform: browsing the lobby, placing a wager, funding your account wallet via bKash or Nagad, and reaching out to our support team. We may update these terms when the platform changes, when local regulatory conditions shift, or when we add new services. When that happens, we post the revised version on this page with an updated date. Continued use of your account after a revision is posted means you accept the updated terms. If you do not agree with a change, the right action is to stop using the account and contact support to close it. Eligibility to use ex660 depends entirely on the laws applicable in your location. We do not make legal determinations on your behalf — you are responsible for confirming that accessing an online gaming platform is permitted under the laws of your region. We reserve the right to restrict or close accounts in regions where we are not able to operate lawfully. bKash and Nagad payment channels are available where supported; their own service terms also apply to any transaction you complete through those wallets.
These terms cover specific areas of how your account works with ex660. Understanding what is and is not within their scope helps you know where to look when a question comes up — whether that is about your account access, a wallet transaction, content on the site, or a third-party service you reach from here.
Rules covering how you create, verify and maintain your ex660 account. This includes login credentials, identity checks we may request and the conditions under which we can suspend or close an account for policy violations.
The handling of deposits and withdrawals through supported payment rails such as bKash and Nagad. These terms describe our obligations around transaction records, but the payment provider's own terms govern processing on their side.
Game content supplied by studios available in the lobby — including titles from Pragmatic Play, Microgaming and CQ9 — is governed by these terms for access purposes. Game mechanics and RTP data are set by the individual provider, not by ex660.
Links or integrations that take you outside the ex660 platform — including the bKash or Nagad payment interfaces — are governed by those third parties' own terms. ex660 is not responsible for what happens on external services after you leave the platform.
These Terms & Conditions are not one-directional. You have a set of practical actions available to you at any point while your account is active. Knowing how to use them keeps your account accurate and your relationship with ex660 straightforward. You can review your transaction history at any time by opening the account wallet section after you log in. Each deposit — whether made via bKash, Nagad or another supported method — is recorded there with a timestamp and reference. If you notice a discrepancy, the right step is to raise it through our support channel promptly so we can cross-reference the payment rail record. You may also correct personal details held on your account where those details have changed — for example, a linked phone number associated with your bKash wallet. Use the account settings screen for fields you can edit directly. For fields that are locked after verification, contact support and follow the identity confirmation steps shown at that stage. You are entitled to ask us a direct question about how your account data is used, and we will respond through the support route you used to reach us.
Open the wallet section in your account to see a full log of deposits and withdrawals, including bKash and Nagad entries, each with a reference timestamp.
Update editable fields directly in account settings. For locked fields — including verified identity details — contact support and follow the steps displayed in your account for that request.
If something in these terms is unclear, send your question through the live chat or email route. We will respond in writing so you have a record of the answer.
You may ask to close your account at any time. Contact support, confirm your identity as prompted, and we will process the closure in line with the steps set out in these terms.
If you have a question about how these Terms & Conditions apply to your account, or if you need to take an action that requires our involvement — such as updating locked account details or querying a wallet transaction — use the contact routes below. We do not publish response time guarantees, but every message is logged and handled in the order it is received.
Start a live chat session from the account area or the main site footer. Describe your terms question or account issue clearly so the agent can pull up your record without delay.
Send a detailed message to the support email address listed in the site footer. Include your account reference and, if your query involves a transaction, the bKash or Nagad reference number from your wallet history.
The Help Centre linked in your signed-in account menu contains published answers to common terms questions. Check there first — you may find the answer without needing to wait for a reply.
These terms are the working document behind how ex660 manages accounts, data, cookies and contact requests. We keep this page updated when the platform or its conditions change, and we do not alter terms retroactively — changes apply from the date they are posted forward.
We hold the account details you provide at registration and during any verification step. We use that data to run your account, process wallet transactions via bKash or Nagad, and respond to your support requests — nothing beyond what these terms describe.
The platform uses session cookies to keep you logged in across a browser session and to remember your device for returning access. You can manage cookie preferences through your browser settings; doing so may affect how certain account features behave.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact support immediately using the live chat route so we can act on the account without delay.
If you want to ask why a specific term exists, or request a clarification in writing, use the email support route. We document those exchanges so both sides have a clear record of any agreed interpretation.
The questions below cover the most common points that come up when reading these Terms & Conditions. If something is not answered here, the support routes listed on this page are the right place to take it.
Yes. When you fund your account wallet via bKash or Nagad, these terms cover ex660's handling of that transaction on our side. The payment provider's own terms govern what happens within their app or service. Both sets of terms apply simultaneously.
We post the revised version on this page. Continuing to use your account after the update is posted means you accept the new terms. If you do not accept a change, contact support to close your account before you next log in.
Access depends on the laws applicable in your region. We do not make that determination for you. It is your responsibility to confirm that using an online gaming platform is permitted under local law where you are located before opening or continuing to use an account.
Open the wallet section in your signed-in account and locate the transaction in question. Note the reference number and the associated payment method — bKash, Nagad or otherwise. Then contact support via live chat or email with those details so we can check against the payment rail record.
Yes. We reserve the right to suspend or close an account if it is used in a way that breaches these terms, if we cannot verify the account holder's identity when required, or if we determine we cannot lawfully operate in the account holder's region.
Send a request via the email support route listed in the site footer. Include your account reference. We will confirm receipt and respond through the same channel with the information we are able to provide under the terms of this policy.